At Liam Fine Jewelry, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

1. Return Eligibility

You may request a return within 30 days of receiving your order.

To qualify for a return, the item must:

• Be unused and in its original condition.
• Include the original packaging.
• Show no signs of wear, damage, alteration, or resizing.

2. Non-Returnable Items

The following items cannot be returned:

• Custom-made or personalized jewelry.
• Final sale or clearance items.
• Gift cards.
• Items that have been resized, modified, or repaired after delivery.

3. Return Process

To initiate a return, please contact us at:

Email: contact@liamfinejewelry.com

Please include:

• Your order number.
• Your full name.
• The reason for your return.
• Photos of the item if applicable.

Our team will provide return instructions within 1–2 business days.

4. Refunds

Once your returned item has been received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days, depending on your financial institution.

Original shipping charges are non-refundable.

5. Exchanges

We only replace items that arrive damaged, defective, or incorrect.

6. Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery.

We will work quickly to resolve the issue at no additional cost.

7. Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

We recommend using a trackable shipping service and purchasing shipping insurance for valuable items.

8. Contact Us

If you have any questions regarding returns or refunds, please contact us.

Email: contact@liamfinejewelry.com

Thank you for choosing Liam Fine Jewelry.